Borrowers

In 28 years of providing home loans, IdaMortgage and IHFA have offered quality customer service to more than 53,300 borrowers. Here are testimonials from several of our customers:

December 4, 2006
"The representative was very courteous and answered my questions within minutes."
- James B., Idaho Falls

November 30, 2006
"Your representatives are always extremely friendly and helpful with any questions I have. Thank you!"
- Jordan and Karen R., Heyburn, ID

November 15, 2006
"We've rarely called, but when we do everyone is always very helpful - even if it is not something that benefits them or IHFA, they take the time to help you or direct you to someone who can help you."
- Troy and Gerrie M., Nampa, ID

September 20, 2006
"Every person I have dealt with at IHFA has been courteous, friendly and professional. They have always gone out of their way to help.
- Jamie and Gina G., Portland, OR

September 18, 2006
"You are ahead of the trends in quality service. I spoke with a real person with a pleasant and reassuring voice. She was knowledgeable and responsive."
- Dennis and Claudia S., Hayden, ID

September 1, 2006
"I'm glad to have paid off my loan. I felt fortunate to have received it when I needed it. Thank you."
- Susan P., Sandpoint, ID

July 7, 2006
I was pleasantly surprised at the service received – I commend IHFA for their promptness and thoroughness in handling my request.
- Judie W., Rathdrum, ID

June 20, 2006
I have been dealing with Idaho Housing for almost 25 years without a single problem.
- Michael H., Payette, ID

Loan Officers

IdaMortgage and IHFA work with 150 bank and credit union branches throughout Idaho to provide home loans. Here are a few testimonials from our partners:

January 11, 2007
"It's a nice way to touch base with people who aren't able to make it in to the bank, and allows those first-time homebuyers who might be a little hesitant to start the mortgage process with a loan officer get started more easily." Over the last year Debbie has closed over 35 loans through the IdaMortgage program and looks forward to more referrals.
- Debbie Ackerman, Bank of Idaho, Idaho Falls

January 8, 2007
"The referral system works great. All you have to do is get an email and call -- it's that simple. Several of the leads turn in to doable loans, whether through IHFA or a market-rate loan, making the program very worthwhile. I closed two loans from referrals last month alone."
- Jane Hopkins, Idaho Independent Bank in Boise

"I always tell first-time homebuyers there is no downside to Idaho Housing and Finance, and the interest rate is always a quarter percent or more below the industry average. IdaMortgage is a great tool to help first-time homebuyers answer initial questions and ease concerns before making an application."
- Jeremy Loveland, Bank of Commerce, Rexburg, ID

In the market today, there are thousands of different mortgage loan products available, some good and some not so good. The Idaho Housing and Finance loan products are some of the best. A client never has to read between the lines, never has to be worried that when they get to closing their interest rate is much higher than expected or that they are getting charged high loan fees that were not disclosed upfront. With the new grants that are available, I have been able to help single moms that never would have been able to buy a home. Hard-working parents with moderate income can buy a home with a payment that is fair and manageable. I am proud to be a lender that promotes the Idaho Housing programs.
- Gail Barrutia-Kovash, American Home Mortgage, Nampa, ID

I always recommend the Idaho Housing loan program to first-time home buyers. The low interest rate, grant assistance and qualifying guidelines make this program one of the most important financing tools available for the buyer. In many cases, having this IHFA program has made the difference between getting the home of their dreams or staying in an apartment. It's the best!
- Debbie Brown, First Horizon Home Loans, Pocatello, ID

I love working with first-time home buyers and really appreciate all the programs that IHFA has available for them to use. From zero-down programs to the grants that are available, IHFA really does have a lot to offer first-time home buyers! In addition to the programs, the rates are well below market, which helps immensely in getting someone into their first home. I recommend IHFA to as many of my borrowers as I can.
- Lori Mann, National City Mortgage, Boise, ID

IHFA loans represent a very important part of my new home buyer business. From a marketing standpoint, IHFA loans have allowed me to win business over other firms that did not offer them. From a customer service standpoint, I am always very proud at the closing table to present my clients with an IHFA loan, knowing it is the best loan I can present for their situation.
- Glory Gray, M&T Mortgage Corporation, Boise, ID

With Idaho Housing, I have been able to get some of my clients into a nice home that I would have otherwise had to turn away. Idaho Housing has made a great impact on giving my clients their dream of owning their own home when they really thought it would never happen. I commend Idaho Housing for the programs they have developed to be able to reach my clients and get them in their home.
- Gina Crowley, Home Federal Bank, Meridian, ID

IHFA loan programs have helped numerous of my clients make their dreams of home ownership a reality due to the low interest rates and variety of programs. The best testimonials actually come from the clients themselves and below is a small sampling of some of the thank you notes I have received from my IHFA borrowers recently:

"Dear Bernadette,
We can't thank you enough for all your help with purchasing our first home. We are so appreciative of your expertise and guidance. You truly made this a fun and exciting experience for us! Thanks again,
Brad and Dawn"

"Dear Bernadette,
We just wanted to thank you for ALL your hard work in helping us secure the loan for our beautiful home! You turned our financial mess into a clear credit record, resulting in a beautiful new home! We are so happy and just wanted to let you know how much we appreciate all your help!!! Thank you so much!!
Tom & Cheri"

"Dear Bernadette,
Thank you for all your help in making my dream of having a home again come true. I can't thank you enough.
Vicki"